3 Right Choices for Requesting Repairs & Other Help  

• for making requests to receive the fastest response
• for knowing the exact status of your requests
• for update and view your request history
  
  

1 - repairs.rc-nc.com Web Portal
2 - Email repairs@rc-nc.com or repairs@bw-apts.com
3 - Call or Fax the Right Choice Real Estate Solutions Messaging Service

Web Portal Request Repairs via
repairs.rc-nc.com

The Web Portal is the fastest and most full featured method for making requests and knowing the status of your requests!

Use the link below to make a request or go directly to repairs.rc-nc.com
24 hours a day, 7 days a week, 365 days a year!

Login and Use the Message Form to submit Repair Request or Any Requests with which you need help!

Request Repair or Help

1. Login; if you do not have an account, crate one
   
2. Enter your message in the Message Form
   
3. Attach any attachments, photos, documents, etc
   
4. Send your message
   
5. View all of your messages/requests and the status of each
   

Once you login to the Web Portal, it knows who you are:

• Your address and contact information is will be attached to each message based upon your lease.. you do not need to add them.
• If you have new or alternate contact information (phone or email)- then you will need to add that information to your message.
• This is the best place to update your contact information or advise us of changes, as well as request service.

Your request will be sent immediately, by email, to ALL of the Right Choice Team Members who can respond to, or expedite your request! 

It is that FAST and SIMPLE!

Your request will immediately be added to the Company Task List!

Your requests are automatically connected to your account.

• So, your requests cannot be lost.
  
• And you can check the status of your request 24/7/365!
  

There is no need to worry about miscommunication of your name, contact information, or the details of your request.

• You can login and update your request with new information whenever you like.
  
• And, of course, you check the status of each request and view your complete message history at any time!

Using the web portal is the fastest and most effective way to request help!

Email Repairs@rc-nc.com

If you prefer email, you may use that too..
Email repairs 24 hours a day, 7 days a week, 365 days a year
Brookwood- Siler City, email:  repairs@bw-apts.com
All  others, email:  repairs@rc-nc.com

Your email will immediately go to ALL Right Choice Team Members by email.

• However, email messages need to be manually processed and added to the Company Task List.
• We can see a log of all emails, but you cannot directly see and track your Email Requests, update them or view your Email Request/Message History.

Using the web portal is the fastest and most effective way to request help!

Call the Right Choice Real Estate Solutions Voice Mail Messaging System

919-435-0856
919-663-6288
Fax 888-892-2098

If you prefer to Phone or Fax the Right Choice Real Estate Solutions Message System, you may use that too..
Call 24 hours a day, 7 days a week, 365 days a year.

Your voice mails (up to 5 minutes each) and faxes will immediately go to ALL Right Choice Team Members by email. 
All team members will receive your personal message or fax.

• However, Voice Mail and Fax messages need to be manually processed and added to the Company Task List.
• We can see a log of all calls and faxes, however, you cannot.  
• You cannot see your Voice Mail and Fax Requests or track their progress, update them or view your Requests and Message History.

Using the web portal is the fastest and most effective way to request help!